01Glossary

Terms, plainly.

The terms we use in the offer and the knowledge base — every entry with a source you can go back to.

02Entries
KSeF
The Polish national e-invoicing system. A structured invoice has a number and can be moved to the ledger without retyping fields. With us it is one entry point into the flow — not a separate service. source →
OCR
Reading text and fields from an image or a scanned invoice. We separate a confident reading from an uncertain field; the latter goes to a person. source →
Document flow
The path of an invoice or order from arrival to the system: where it comes from, who handles the fields, who approves, where the record goes. source →
Uncertain field
A field whose reading is not certain (a disputed amount, a missing order, an exception). It stays with a human; the rest never goes back to manual retyping. source →
Reconnaissance
The first step of an engagement: a map of one flow and a quote. It takes 1–2 weeks. source →
Qualified lead
An inquiry that meets agreed criteria. The basis for billing marketing — next to a low fixed base, instead of a commission on sales. source →
Knowledge base
A set of a company’s content (many platforms and languages + the company’s experience). Every fragment has a named source; people find their way easily, bots very hard. source →
AI skill
A recorded way of working that AI performs on a company’s knowledge base — with its context, vocabulary and rules. No name and no avatar. source →
Integration
Connecting systems (ERP, CRM, store, API) so data moves between them without retyping. source →
Follow-up
A task after client silence: who should pick up the thread and when. Not another mass mailing. source →

The glossary grows with the knowledge base. Same rule: no entry without a source.

Missing a term?

Write to us — we’ll add it to the glossary with a source.

kontakt@aion-automation.pl